@HillaryforAmerica: Digital Voter Assistance Program.
(Brooklyn, NEW YORK)
Launched a digital hotline for Hillary Clinton's presidential campaign where voters could ask questions via Twitter, Facebook and text. Coordinated over 100 staffers, volunteers and voting rights lawyers, responsible for responding to over 600,000 interactions in real time. Collaborated with the legal and Latino departments to translate all content into Spanish.
WIRED: Clinton Team Will Help You With Your Polling Place Problems
Hillary Clinton’s campaign has set up its own customer service shop, nicknamed VoPro Digital Hotline, aimed at answering voters’ questions as they make their way to the polls. Voters can submit a question by Tweeting at @HFA on Twitter, posting on Clinton’s Facebook page, or by texting QUESTION to 47246, and a team of staffers and volunteers will be on hand to answer.
THE VERGE: Clinton campaign launches ‘digital hotline’ - users can text or tweet Election Day questions
Hillary Clinton’s campaign team launched a “digital hotline” where voters can ask questions on Twitter, Facebook and via text. More than 50 staffers and volunteers, as well as voting rights lawyers, were available all election day to answer questions.
HILLARY FOR AMERICA: Invest in Digital Organizing
Our team believed deeply in the power of combining our digital prowess not just to make it easier for organizers and volunteers to complete tasks, but to make it easier for them to connect and have the conversations that win elections. And this informed every level of our program — from our first-ever digital voter hotline that answered 600,000 voters questions in real time on social platforms to the 40 million peer to peer text messages that we sent for every piece of our program.